wabo my's Commitment

Wabo my Responsible Gaming — Play Safe in Malaysia

At wabo my, the enjoyment of play must never come at the expense of our players' wellbeing. We provide tools, guidance, and full support so every Malaysian player can enjoy slots, Live Casino, football, and other games in a healthy and responsible way.

Players First 24/7 Support International Standards
24/7
Player Support Available Around the Clock
RM50
Minimum Deposit Limit You Can Set
48h
Minimum Self-Exclusion Period Available
100%
Our Commitment to Safe Gaming

What Is Responsible Gaming?

Responsible gaming means enjoying betting activities — whether online slots, Live Casino, Malaysian Super League football, or badminton — purely as a form of entertainment, not as a source of income or a solution to financial problems. wabo my believes every player deserves to have fun in a controlled and safe way.

We understand that for most Malaysian players, wabo my is a way to unwind after work, watch EPL while placing small bets, or try your luck on slots over the weekend. These are all normal entertainment activities — as long as they're done within your means and with clear boundaries.

Problems arise when someone starts playing beyond their financial means, spending money meant for essential needs, or feeling stressed and unable to stop. That's why wabo my provides a range of tools and resources to help players stay within their own safe limits.

Remember: wabo my is an entertainment platform. Never use borrowed money, emergency savings, or funds meant for family needs to play. Set your own limits before you start.

Our Responsible Gaming Principles
  • Only play with money you can afford to lose
  • Set time and spending limits before you start playing
  • Treat betting as entertainment, not an investment
  • Don't chase losses — it only makes things worse
  • Take regular breaks and avoid playing when you are stressed
  • Do not play as a way to escape from your problems
  • Seek help when you feel your control is slipping
  • Make sure gaming does not interfere with your work, family, or health

Wabo My Responsible Gaming Tools

We provide practical tools you can use anytime, directly from your account settings — no need to contact anyone.

Daily / Weekly Deposit Limit
Set a maximum deposit amount per day or per week — for example, RM100 per day or RM500 per week. Once the limit is reached, the system will automatically block any further deposits until the period resets. Limits take effect immediately when reduced, but require 7 days to increase as a self-protection measure.
Play Time Limit
Control how long you play each session by setting a daily playtime limit. Once the limit is reached, the platform will display a notification and automatically log you out. This helps you avoid losing track of time during gameplay.
Self-Exclusion
Choose to take a break from the wabo my platform for 24 hours, 48 hours, 1 week, 1 month, 3 months, or 6 months. During this period, your account will be fully suspended and you will not be able to log in or make any deposits. This step cannot be reversed early — it is a commitment you make to yourself.
Gaming Activity Statement
Review a full record of your gaming activity — total deposits via Touch 'n Go, GrabPay, or FPX, total bets placed, wins and losses, and time spent per session. Full transparency helps you make smarter decisions about your gaming habits.
Promotional Notification Controls
Disable promotional notifications and bonus offers if you find they encourage you to play more than planned. You can choose to receive only important updates without being tempted by ongoing bonus offers. This control is available under your account settings.
24/7 Personal Support
wabo my's support team is available in Bahasa Melayu around the clock. If something doesn't feel right or you need guidance on using our responsible gaming tools, contact us via live chat or email support@wabomy.com — no question is too small.

How to Set Limits on Your wabo my Account

Setting limits is simple and takes just a few minutes. No need to contact anyone — everything can be done on your own through your account settings. Here's how to get started:

1
Log In to Your Account
Go to wabomy.com and log in with your username and password. Make sure you are on your account's main page.
2
Open Account Settings
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu.
3
Select the "Responsible Gaming" Tab
In your account settings, you will find a dedicated tab for responsible gaming tools. Click on that tab to access all control options.
4
Set a Deposit or Time Limit
Enter the daily or weekly deposit limit you are comfortable with, or set a daily playtime limit in minutes or hours. Click "Save" to confirm.
5
Confirm Limit via Email
You will receive a confirmation email. The limits you set will take effect immediately. Keep that email for your records.

How to Activate Self-Exclusion

If you feel that regular limits are no longer enough and you need a more serious break from the platform, self-exclusion is your best option. Here is what you need to know:

Choose Your Break Duration
Choose from 24 hours, 48 hours, 7 days, 30 days, 90 days, or 180 days. For more serious cases, you can also apply for permanent exclusion by emailing support@wabomy.com.
Account Fully Suspended
During the self-exclusion period, you will not be able to log in, make deposits, or play in any form. Your account balance remains safe and can be reclaimed once the period ends.
Cannot Be Cancelled Early
To protect yourself, self-exclusion cannot be cancelled before the period ends. This is an important safety feature — your decision is fully respected.
Notifications Paused
All promotional emails, bonus notifications, and marketing communications will be stopped immediately once self-exclusion is active.

Important: If you need immediate help or are feeling overwhelmed right now, don't wait — reach out to our support team via live chat or email support@wabomy.com. We're here for you.

Is Your Gaming Habit Starting to Worry You?

Answer the questions below honestly. If you answer "yes" to three or more, it may be time to reconsider how you play and seek support.

1Do you find yourself thinking about gaming even when you're doing something else?
2Are you playing with money that should be going towards rent, bills, or food?
3Have you lied to family or friends about how much you have spent?
4Are you "chasing losses" — playing more to try to win back money you've lost?
5Do you feel uncomfortable, anxious, or irritable when you're unable to play?
6Have you borrowed money from others in order to play?
7Have you ever tried to stop or cut back on gaming but been unable to?
8Is gaming affecting your relationship with your partner, family, or colleagues?
9Do you feel the urge to play for longer or bet more to feel satisfied?
10Have you ever missed work, school, or other responsibilities because of gaming?

If you answered "yes" to 3 or more of the questions above: These are signs that you may need help. There is no shame in that — many people find themselves in the same situation. Reach out to us at support@wabomy.com or use the self-exclusion tool in your account right now. We will not judge you — we are here to help.

Play Smart: A Budget Guide for Malaysian Players

One of the most important aspects of responsible gaming is sound financial management. wabo my encourages an "entertainment budget" approach — treating gaming spend as a line item in your monthly budget, just like going to the cinema or dining out.

Say your monthly salary is RM3,500. A healthy entertainment budget might be around 5–10% of your net income after all essential expenses are accounted for. That works out to roughly RM50 to RM150 per month — not per day, not per week, but per month. Once that budget is gone, stop. This is the approach wabo my strongly endorses.

Depositing via Touch 'n Go eWallet, GrabPay, Boost, or DuitNow makes it easy to track your gaming spend, since every transaction is recorded within your own e-wallet app. Use this feature to review exactly how much you have spent each month and compare it against the budget you have set.

Tip: Set up a dedicated digital wallet just for entertainment, including gaming. Load only your monthly budget into that wallet and use it as your deposit method. When the wallet runs out — that's your signal to stop for the month.

Keep in mind that the odds in casino games always favour the house in the long run. That does not mean you cannot win — but it does mean you should never rely on winnings to cover your living expenses. Every time you sit down to play, treat the money you wager as the cost of entertainment, not an investment.

A Healthy Gaming Budget Guide
  • Set your budget before you play, not during or after
  • Keep entertainment spending within 10% of your monthly net income
  • Keep your gaming money separate from your daily expenses in different wallets
  • Track every deposit and review your spending at the end of each month
  • Do not use credit cards or personal loans to fund your play
  • Don't try to "recover" money you've already lost by playing more
  • Stop playing when your budget runs out, even if you feel like a win is just around the corner
Sample Healthy Monthly Budget
Net Salary RM 3,500
Rent / Housing RM 800
Food & Beverages RM 600
Transportation RM 400
Savings RM 500
Entertainment (Cinema, Dining Out, etc.) RM 300
Gaming Budget (Max) RM 100

Wabo my Is For Players Aged 18 and Above Only

Wabo my has a zero-tolerance policy towards underage participation. Our platform is strictly restricted to individuals aged 18 and above. This is not only a legal requirement — it is our moral responsibility to the Malaysian community.

All new players are required to complete a strict identity verification (KYC) process before they can deposit or play. Valid Malaysian identification such as a MyKad or passport is required. Accounts suspected of being owned or accessed by an underage individual will be suspended immediately while an investigation is carried out.

If you are a parent or guardian concerned about a child's or teenager's access to online gambling platforms, we recommend using parental control software and having an open conversation about the risks of gambling. Make sure your devices are password-protected and avoid saving your login details anywhere easily accessible.

If you suspect that a minor is using the wabo my platform, please report it to us immediately at support@wabomy.com. Your report will be kept strictly confidential and we will take immediate action.

Our Minor Protection Measures
  • Mandatory age verification at registration using MyKad or a Malaysian passport
  • Two-step KYC process to verify the identity and age of new players
  • Automated detection system to identify suspicious behaviour associated with underage players
  • All payment methods (Touch 'n Go, GrabPay, DuitNow, FPX) require a verified bank account or e-wallet registered under the player's name
  • Platform content is inaccessible without logging in — no trial games are open to the public
  • Support staff are trained to identify and report signs of underage players
  • Full cooperation with Malaysian authorities on any reported cases

Frequently Asked Questions on Responsible Gaming

Log in to your account, go to "Account Settings" and select the "Responsible Gaming" tab. There you can set daily, weekly, or monthly deposit limits. Reduced limits take effect immediately. To increase a limit, you will need to wait 7 days as an added layer of self-protection.

No — a self-exclusion period cannot be cancelled before the set end date. This is a protective feature designed specifically to help you stay committed to your own decision. Once the period ends, you will need to contact our support team to reactivate your account and go through a brief assessment period.

Your account balance is completely safe during the self-exclusion period. Your money is neither lost nor frozen — it simply cannot be used for play. You can contact our support team at support@wabomy.com to reclaim your balance via the same withdrawal method you used to deposit (Touch 'n Go, GrabPay, DuitNow, and so on).

Not at all. Once self-exclusion is activated, all marketing communications, bonus offer notifications, and promotional emails are stopped immediately. You will only receive essential communications related to account security when necessary. This is our commitment to genuinely supporting your decision.

In Malaysia, there are several support resources you can reach out to. Befrienders KL can be contacted at 03-7627 2929 for emotional support and crisis assistance. The Department of Social Welfare (JKM) offers free counselling services. Government hospitals also have psychiatric units that can help with addiction-related concerns. Do not hesitate to seek help — it is a sign of strength, not weakness.

Every Wabo My account is personal, and only the account holder may change their own limit settings. That said, if you are concerned about a family member, we encourage you to have an open conversation with them and guide them to use the responsible gaming tools available. You are also welcome to contact us for advice on how best to support a loved one.

External Support Resources in Malaysia

Wabo My supports access to professional help. Here are resources that can assist you or your loved ones.

Befrienders KL
03-7627 2929
Emotional support and crisis helpline, 24 hours
Talian Kasih
15999
Community Welfare Services, free of charge
Government Hospital
Psychiatric Unit
Addiction treatment, doctor referrals
wabo my Support
support@wabomy.com
24/7 Support in Bahasa Malaysia

Ready to Play Responsibly?

Register your wabo my account today and set your own limits from the very start. Enjoy slots, Live Casino, football, and badminton with peace of mind — because you are playing on your own terms.

Entertainment platform for players aged 18 and above only. Play responsibly.

Bahasa Melayu